Production Manager
Full Time • Adams, Inc.
Responsive recruiter
Benefits:
- 401(k) matching
- Bonus based on performance
- Company car
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Adams, Inc. is seeking a Production Manager to oversee our home backup generators division in Elkhorn, WI.
As a leader in power solutions including home backup power, solar power, electrical contracting, HVAC, and plumbing, we are looking for the right candidate who will bring solutions, a positive attitude, and strong leadership to our team of Generator Technicians and Electricians.
Adams, Inc. has been in business for over 35-years, with five locations in Wisconsin and one in Illinois. We operate under our core values of Attitude, People, Integrity, Partnership, and Excellence. We are looking for an operational leader who does not mind working in the field on installation and service calls as well as overseeing all administrative aspects of the role.
As a leader in power solutions including home backup power, solar power, electrical contracting, HVAC, and plumbing, we are looking for the right candidate who will bring solutions, a positive attitude, and strong leadership to our team of Generator Technicians and Electricians.
Adams, Inc. has been in business for over 35-years, with five locations in Wisconsin and one in Illinois. We operate under our core values of Attitude, People, Integrity, Partnership, and Excellence. We are looking for an operational leader who does not mind working in the field on installation and service calls as well as overseeing all administrative aspects of the role.
As the Production Manager, you will be responsible for driving the day-to-day production of generator installations and service. You must have a passion for operations and standby power, with a strong focus on logistics, efficiency, and quality. While this is a hands-on role requiring occasional field work for service and installation, it also involves frequent customer interaction, quoting, and data analysis. You will operate both in an office environment as well as working in the field to support your team, solve problems in real time, and ensure projects are completed efficiently, safely, and to a high standard. You will lead the location’s weekly production meetings and participate in division-wide L10 meetings either virtually or in person. Above all, this position demands a committed leader, someone who thrives under pressure, embodies the company’s core values, and has the maturity and energy to guide a diverse, skilled team toward shared success.
Essential Duties and Responsibilities:
- Oversee all hiring needs for the location
- Manage the day-to-day operations of installation, service, and team scheduling, including morning mobilization
- Own installation quality and timeliness
- Address installation questions from the sales team
- Collaborate with install teams to ensure project clarity and execution strategy
- Review project photos and pre-job details
- Verify inspection compliance and photo documentation for every install
- Quote and scope Commercial & Industrial (C&I) generator installations, including materials and labor
- Assist and lead installation or service work in the field as needed
- Train and support the technical development of installation and service technicians
- Manage onboarding and continuing education, including Generac Dealer Training in coordination with HR
- Enforce OSHA safety standards and the Adams safety plan
- Conduct monthly one-on-ones with all field team members and support their personal and professional growth
- Lead forecasting efforts for location production capacity and labor planning
- Conduct interviews and make hiring recommendations for the production team
- Contribute to the development of the annual Vision/Traction Organizer (V/TO) and set quarterly rocks
- Manage customer experience for the location, including escalations and building long-term client relationships
- Troubleshoot all generator types including air-cooled, liquid-cooled, and Protector Plus units
- Track and review job tickets for service and install jobs, ensuring accuracy and profitability
- Facilitate location-specific 'Start / Stop / Continue' performance reviews as needed
- Own the warranty process including claim submission, part management, and tracking returns
- Oversee inventory control for all service and install parts and consumables
- Manage fleet and equipment maintenance schedules for vehicles, trailers, and tools
Marginal Job Functions / Secondary Responsibilities
- Maintain an on-call/emergency call-out procedure
- Provide sales and engineering support for liquid-cooled and Protector Plus systems
- Promote and grow commercial service programs, including preventative maintenance agreements with municipalities sanitation districts, and industrial clients
- Participate in trade shows and marketing events as needed
Key Performance Indicators
- Percentage of timely, documented one-on-ones
- Labor utilization rate
- Job margin percentage
- Install completion rate
- Service contract completion rate by technician
- Number of service and install callbacks
Direct Reports
- Install Leads and Technicians
- Installation Electricians
- Service Technicians
Required Knowledge, Skills, and Abilities
- Excellent communication and leadership skills
- Strong organizational, strategic, and analytical thinking
- Ability to lead teams effectively in high-pressure, fast-paced environments
- Ability to read and interpret technical specifications
- Proactive problem-solving skills with the ability to manage multiple priorities
- Strong commitment to deadlines and project completion goals
Education and Experience
- Journeyman-level electrical knowledge required
- Experience quoting and managing Commercial & Industrial generator projects
- Minimum five years of leadership experience in the construction or electrical field
- Electrical licensure required
- Formal training or demonstrated experience in customer relations and project management
Minimum Education & License Requirements
- HS Diploma or equivalent
- Must have, or obtain, Residential Journeyman, Journeyman, or Master Electrician License (Wisconsin) within six months of employment (if not licensed, must have the required number of DWD approved hours to obtain license).
- OSHA 30 required within six months of employment
Experience Requirements:
- Five (5) years' experience in residential or commercial electrical work
- Experience with home backup power generators
- Generac Certifications as necessary.
- Knowledge and experience equivalent to journeymen electrician job skills
- Ten (10) years’ experience of managing and leading in construction or similar industry.
- Good and effective communication skills
- Ability to communicate effectively with team members, clients, subcontractors, suppliers, and other stakeholders in a professional and courteous manner
Schedule:
The schedule for this role is primarily Monday – Friday, day-time hours. Later hours and weekends may be required depending on our workload and the needs/schedules of our customers/clients.
Physical Requirements:
This position requires consistent heavy lifting of up to 75 pounds, in addition to possibly climbing onto roofs and/or tall buildings as well as attics and crawl spaces. Additionally, you may be required to dig/trench outside in increment weather as needed for projects. All safety measures will be taken and proper PPE (personal protective equipment) will be used in accordance with OSHA standards.
Pay & Compensation:
Adams, Inc. offers a pay range of $90,000 - $110,000 per year plus performance bonuses. The pay range is based on relevant experience related to installing Generac Home Backup Power Systems. Relatable experience will be considered but not guaranteed to be at the high range, however, progressive pay increases and bonuses will be given for performance. Adams, Inc. offers a full benefits package that includes health, dental, vision, and life insurance as well as paid time off and paid holidays. We also offer weekly pay and employee discounts on all services provided.
Pay & Compensation:
Adams, Inc. offers a pay range of $90,000 - $110,000 per year plus performance bonuses. The pay range is based on relevant experience related to installing Generac Home Backup Power Systems. Relatable experience will be considered but not guaranteed to be at the high range, however, progressive pay increases and bonuses will be given for performance. Adams, Inc. offers a full benefits package that includes health, dental, vision, and life insurance as well as paid time off and paid holidays. We also offer weekly pay and employee discounts on all services provided.
Adams Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Compensation: $90,000.00 - $110,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.